ShaaniCreates Exchanges, Refunds and Returns Policy
Thank you for shopping with ShaaniCreates.
Please read this policy carefully. This is the Exchanges, Refunds and Returns Policy of ShaaniCreates.
We do not issue refunds for digital products once the order is confirmed and the product is sent.
We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
Products and Services
We do not issue refunds for products, services or gift cards sold on the website or in person. All sales are final.
In certain situations a product can be exchanged if it is defective and returned within 14 days from the date of purchase.
To be eligible for an exchange, your item:
Must be unused and in the same condition that you received it
Must be in the original packaging
Needs to have the receipt or proof of purchase
Submit a request for an exchange by contacting us. Once your request for an exchange and product is received and inspected, we will send you an email to notify you we have received your exchanged item. We will also notify you of the approval or rejection of your refund. If you are approved, then your replacement will be processed.
If you have any questions about our Exchanges, Refunds and Returns Policy, please contact us.